We went to Resorts World to watch The Sound of Music, which we got tickets from BUYANIHAN only to find out the8PM show got moved by BUYANIHAN and this MARCO AVENTADO of CATALYST REVOLUTION INC to 2PM without even informing us buyers! We also found out that this 8PM show has long been moved in lieu of 2 Cellos also from this Marco Aventado and nobody from your office even informed us! WHAT KIND OF SERVICE IS THAT?
We even got an email confirmation from JIEGGARDMATE YARANON, last 01/18/2012 who confirmed our seats and he also did not inform us about the change. Your voucher indicated redemption would be on the 20th STARTING at 12 NOON, we were there 5PM and NOBODY was there.
Dear Buyanihan,
I demand a full refund and no I would not accept Buyanihan credits as I have no plans of buying from your site after the hassle and the humiliation your company has put us through. I strongly suggest you action on this immediately or you would hear from DTI and our lawyers.
p.s.No, I have no intentions of taking down this post until this matter is resolved.
Maan
edit:
Found thisLinkedIn profile, it seems Marco Aventanado (indicated on the voucher) is actually Marco Aventejado:
UPDATE 01/24/2012:
Spoke with Mackie D. of Buyanihan, she told me they were only informed that the show got moved 4PM the same day, which I find a bit hard to believe as Resorts World told us it has long been moved. Anyway, as of the moment, they have yet to discuss whether they would provide us another set of vouchers or they would credit back the payment. Will wait for feedback within 48 hours. We'll see.
UPDATE: FEB 2012
We got the refund! Thanks Mackie of Buyanihan, you're very efficient, a hard find these days! :)
UPDATE: FEB 2012
We got the refund! Thanks Mackie of Buyanihan, you're very efficient, a hard find these days! :)
